MISSION

T.RAD North America Inc. will satisfy or exceed the expectations of our stakeholders by maintaining leadership in our present manufacturing processes, while pursuing growth opportunities that are compatible with our core competencies.

VALUES

- We will uphold the highest ethical standards in our interactions with our customers, suppliers, community, and each

  other.

- We will provide recognition based on contributions of the ideas and efforts that lead to the successful improvement in

  the way we work, the quality of our products, and the total success of the company.

QUALITY POLICY

T.RAD North America Inc. will meet or exceed customer requirements in quality, cost and delivery by maintaining a customer-focused approach to continual improvement.

OBJECTIVES

Our success will be measured by attainment of the following objectives and the satisfaction of our internal and external customers:

- Continually improve our Operational Effectiveness as measured by production efficiencies, direct labor costs, scrap

  rates, and Cost of Poor Quality.

- Achieve Environmental Control of our operations by maintaining an effective Environmental Management System

  committed to the reduction of pollution and compliant to all Federal, State and Local regulations.

- Maintain Customer Satisfaction by meeting or exceeding their expectations for quality, delivery, and value, as

  measured by plant metrics and customer feedback.

- Continually improve our Supply Chain Management as measured by supplier quality, on-time-delivery, and piece price

  reductions.

- Strive for improved Employee Satisfaction by maintaining effective communications, skills development programs,

  employee empowerment, and performance appraisal systems.

- Maintain effective Financial Controls in order to achieve Profit and Return on Sales targets as dictated by our parent

  company, T.RAD Japan.

- Utilize Research & Development to achieve business growth by developing new products and technologies, improving

  current manufacturing practices, and entering new markets.

Masashi Kaneko

President

T.RAD North America Inc.

Copyright © T.RAD North America, Inc. 2005 - All rights reserved